Preventative Maintenance of Actuators and Valves is a hot topic as organisations look to maximise the lifespan of products and minimise down time. For those unfamiliar with this concept, Preventative Maintenance is defined as a fundamental, planned maintenance activity designed to improve equipment life and avoid any unplanned maintenance activity. It can be compared to the routine servicing of a car where the costs can far outweigh the expense associated with not being able to use the vehicle for a period of time.

Zoedale firmly believe that prevention is better than cure and we advise our customers about the benefits of a maintenance contract. Service Engineers will attend a site during planned down time to inspect valves and actuators and carry out a detailed report according to a pre-defined checklist. With more Intelligent Actuators being sold it is now also possible to carry out diagnostic checks with a lap top and Bluetooth connection making the process smoother and quicker. Our Engineers will make minor set up tweaks on site where appropriate and all customers receive a report detailing what work was carried out and any follow up actions. Click here for more information on Actuator Servicing and Commissioning

Female engineerWe use our SAP Software system to manage the service contracts and log service calls against customers. The next plan is for all of our Engineers to use mobile devices to manage diaries, receive service calls and upload site reports direct to SAP when out on the road.